Control Room
Ladbroke Security Services operate a fully secure control room from their offices at, Unit2 2-4 Exmoor Street, London W10 6BD, which is inspected in accordance with BS7499 with all control personnel are externally trained in the process of control room operations to recognised standards that become credits towards an NVQ qualification.
The emphasis and main function of Control Room personnel is geared towards the following:
- Incident Management
- Health and Safety
- Check Call Management
- Employees Scheduling
- Contract Performance Monitoring
- Issue and Control of Client Keys
- Alarm Monitoring
- Alarm Response Co-Ordination
- CCTV Monitoring
- Security Officer Liason
- Mobile Supervision Control
In support of this operation the control room is fully computerised operating the Logosoft Personnel Management System consisting of Roster Manager, Operations Manager and Call Manager and in addition to this a vetting management system.
